ALL ART BURNS

A couple of weeks ago, the battery in my 5G iPod, an older 60G, died for the second time. The last time it died, I paid something like $75 to have it replaced and waited a week because I wanted to keep my custom-etched cover. I paid something like $400 for it new, so paying $75 to replace a battery seemed pretty reasonable, if I’d wanted I could probably have done it more cheaply myself.

This time when I visited the Apple store, there was no mention of repair — the only option presented to me was that if I recycle it, I could get %10 off of a new iPod. So, what’s changed? Why is Apple more interested in selling me a new iPod that only holds marginally more media instead of charging me a fair chunk of change to replace the battery in the old one. The rumor is they don’t make profit on the iPod and that it’s subsidized by iTunes sales. Is the hope that in selling me a larger iPod, they increase the amount of sales, and does adding half-again as much space really make that much profit?

So here’s the design issue — why isn’t the iPod designed to be easily repaired by someone at the Genius bar? It’s trivial to swap out the battery in my state of the art Android G1 and it’s been trivial to swap out the battery in almost every mobile phone or mobile HT I’ve owned. I’m trying to remember the last bit of consumer electronics I owned that didn’t allow me to swap out the battery and I’m drawing a blank.

So what’s up, Apple? As a socially responsible company, why aren’t you designing products that can be maintained by the customer instead of designing products that have to be replaced?

Technorati Tags: apple, design, sustainability

I’m just now finishing up two weeks of design observation in Japan. My one sentence summary:

omfg.

I’ve always liked Japanese design, but I don’t think I could understand why until a few years of design school and a couple of weeks in Tokyo. Design is a part of everyday life here, in a way the west doesn’t get just yet. For one example, do a search for “tenegui” and check out the complex history of a simple piece of cloth.

Over the next few weeks I’ll try and summarize what I’ve learned/discovered during two weeks in Japan.

Technorati Tags: design, japan

Finally.

~4 years after deciding to go back to school and study design, I find myself in possession of a rather fancy diploma from Carnegie Mellon for the study of Master of Science in Tangible Interaction Design.   

Right now, I couldn’t tell you what that actually means. I need to wander off and do some “reflection on doing”, as the Eindhoven gang says. I’ll be wandering to Tokyo first, then back to the bay area to put in time for my employer that gave me an unpaid leave to get my degree, then, actually, I’m not sure what I’ll be doing.

If my employer and I can agree on something I can do for them using my newly-learned skills, then great. I’ve been there ~8 years and have a lot of wonderful relationships and memories that I’d hate to walk away from. On the other hand, maybe what I want to do isn’t something I can do for someone else, or isn’t something I can easily do at a public company smaller than Nokia or Microsoft or Apple.

Thus the “reflection on doing”. I just did ~4 years of design learning, and I need to think about what it means and where I want to go.

However, I’ve decided one thing already: I’m not a “foo designer”. I’m a “designer”. I’m not an “interaction designer” or an “user experience designer” or an “industrial designer” or a “whatever designer”. One of the most important things I learned in these recent years is that it’s all design. Architecture is design, industrial design is design, graphic design is design, typography is design, service design is design, etc.

Over the rest of my career I’ll design (and probably prototype) small, medium, and large things that I hope will make people’s lives better, even if it simply entertains them or amuses them. The last thing I want to do is silo myself and reduce the opportunities offered to me by defining myself in some narrow fashion.

Technorati Tags: cmu, design, done, mtid

I’ve posted slides and a poster or two over at my mTID page. There’s a lot more than that needs to be documented and written out, but it should give you a taste of some of what I’ve been working on for the past two semesters.

Technorati Tags: design, ixd, mtid

Monday, 4 May 2009:

• finish final project for Interactive Technology and Live Performance
• prepare presentation for end-of-Masters presentation
• prepare 18″x24″ presentation board for drawing class
• remove installed “Art That Learns” project from Children’s museum
• prepare for final “Art That Learns” crit
• attend crits, give presentations, etc.

Monday, 11 May 2009:

• Start catching up on 3 year backlog of comic books
• FInally watch Farscape’s last season
• Ride bicycle someplace and back
• Get brake fluid for ’81 R80G/S, order engine gasket rebuild kit
• Order 30# of live crawfish for post-graduation boil-n-bbq.

Technorati Tags: life, school